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Instructions |
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Enclosed you will find your rental equipment schematic and related equipment materials.
Please use these as a guide on how to connect and use your equipment. More information can be found on our website at www.Lexicon-Global.com. |
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Technical Support |
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You may call our offices at 1.800.792.5020 for immediate technical support. For support after hours or weekends please send a text message with your name and phone number to LexiconGlobal@vText.com, we will have the first available technician contact you to assist you. |
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Return Shipping |
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In this pouch you will find your pre-printed Return Shipment Label/s. To ensure your equipment is returned on time, please make sure to call FedEx® (1.800.463.3339) to schedule a pick up of your equipment for the first business day after your event. |
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Late Fees |
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Late Fees will be charged at daily rental amount for each calendar day after your due date.
To avoid late fees we recommend that you call to schedule a FedEx® pick up one business day before the last day of your event. If you have not called FedEx® to schedule a pick up for the next business day after your event we recommend dropping off your rental at your closest FedEx® Kinko’s location to avoid late fees. |
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Added Charges |
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All headsets must be wrapped before being returned or there will be a $2.00 assessment per unwrapped headset. Damaged or lost Rental Packet will result in a $50 charge. Damaged equipment due to improper packing will be assessed at inventory productive replacement value rates. |
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General Support: |
1.800.792.6030 |
8a – 8p EST |
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From outside of US: |
+1.646.736.1780 |
8a – 8p EST |
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| After-hours Support: LexiconGlobal@vText.com |
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